Reference

Terms & Conditions for India Account Use

These Terms & Conditions set the rules for account use, access, payments and content on s7-1200.

Account useLocal lawPayment termsChange requests
s7-1200 Terms & Conditions for India Account Use
ASK US DIRECTLY

Where to Ask About the Terms

If a clause looks unclear, send the request through the channel that matches your need.

Email us Send the account name, registered phone number and the clause you want checked. We use that to match your request to the right record before we answer in writing.
Live chat Use chat if you want a quicker reply on a timing or access question. We keep the conversation tied to your account so the next reply starts from the same place.
Call back If your request needs a direct call, share a time that suits you and the preferred number. We call only after we confirm the request and the account details.
DATA AND ACCESS

How We Handle Policy Requests

We handle this policy area with the same controls we use for account records. Your details stay linked to the purpose for which you gave them, our cookie settings record sign-in and…

Data use

We keep account details, consent records and transaction traces only for running the service, settling disputes and meeting legal requests. We do not use them for unrelated purposes, and we limit staff access to what each task needs.

Cookie settings

Cookies help us keep you signed in, remember session state and see whether a page load failed. You can change browser settings at any time, though some parts of the site may not behave the same.

Account security

We expect you to protect your phone, password and one-time codes. If we see unusual sign-in behaviour, we may ask for a fresh check before any change, transfer or account action goes through.

Retention period

We keep records for as long as the account is active and for any additional period needed for disputes, fraud checks or legal duties. After that, we delete or anonymise what no longer has a reason to stay.

Change requests

If you want a correction, send the exact field that needs fixing and the proof that supports it. We act only after we verify the request against the account and internal logs.

Contact path

For access, data or terms questions, use the support routes on this page. Tell us whether you want a copy, a correction, a limit or a closure check, and we will route it properly.

Terms Questions You May Ask

These questions cover how the terms work, how we handle account data and what happens if your access or request needs a check. They are written for India and apply only where local law permits the service to operate. If a rule changes, the updated version controls from the posted date, and you can use the contact paths on this page for any correction or access question.

They apply when you open an account, accept the current page and use the service where local law permits. If the law in your location changes, the allowed scope changes with it.

Yes. We may update the page when the service, law or risk controls change. The version posted on the site is the one that governs your current use, unless a different rule is required by law.

Access can pause if local law does not allow use, if your account needs verification or if a security check is pending. In that case, you can contact us and ask for the reason in writing.

Those payment methods follow the same account rules, record checks and settlement timing set out in the terms. If a transfer looks incomplete, we may ask for proof before we update your balance or proceed.

Send the exact detail that needs changing, the reason and any supporting record. We verify the request against the account history before we make a change, and we reply through the channel you used.

We keep them for the period needed to run the account, resolve disputes, complete checks and meet legal duties. After that period ends, we remove or anonymise records that are no longer needed.

Use the support paths listed here and tell us whether you need a copy, a correction or a question answered. We route the message to the right team after checking your account details.